Privacy Policy

Cardame is an ecommerce platform that allows users to design, personalize, and mail greeting cards and gift cards directly to recipients.

Website Address: https://Cardame.com
Company: TurnerandHill Brands
Contact Email: help@cardame.com

We collect information to fulfill orders, manage accounts, improve our Services, and communicate with users. This includes:

A. Personal Information You Provide

• Name and mailing address(es)

• Email address and phone number

• Card messages, uploaded content, or personalization text

• Login credentials for your Cardame account

• Gift card recipient information

• Billing and payment data (processed securely via third-party payment processors — we do not store full payment details)

B. Automatically Collected Information

• IP address, browser type, device information

• Cookies and usage data

• Pages viewed, time on site, and interactions

C. Address Book Data (If Provided)

To mail cards on your behalf, you may store recipient names, mailing addresses, birthdays, and related preferences. You control this data and may modify or delete it at any time.

We use the information we collect to:

• Process, print, and mail greeting cards and gift cards

• Store and manage address book entries for scheduled mailings

• Personalize products and services based on your selections

• Process and verify payments

• Send order confirmations and delivery updates

• Respond to customer inquiries

• Improve website performance and user experience

• Comply with legal obligations

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

Cardame® uses cookies to:

• Maintain your login session

• Remember your preferences

• Improve website performance

• Track analytics and usage patterns

You may disable cookies in your browser settings, but some features may not function properly.

Our Website may include embedded content (videos, fonts, payment forms, etc.). These services may collect data and operate according to their own privacy policies.

Examples include:

• Payment processors (PayPal)

• Email and SMS notification providers

• Analytics tools (e.g., Google Analytics)

We share information only as necessary to operate the Services, including:

• Postal carriers (e.g., USPS) to deliver mailed cards

• Payment processors for secure financial transactions

• Marketing, analytics, and notification providers for order updates and service improvements

• Gift card partners when delivering digital or physical gift cards

We do not share, rent, or sell your personal data for advertising purposes.

• Order records are retained as required for accounting and legal purposes

• Address book entries are retained until you delete them

• User accounts remain active until you request deletion

• Comments, if enabled, may be stored indefinitely

We use administrative, technical, and physical safeguards to protect your data, including encryption, secure servers, and limited employee access.

While we take steps to protect your information, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

If a data breach occurs, we will notify affected users and regulatory authorities as required by law and take immediate measures to mitigate harm.

Cardame® does not knowingly collect information from children under 13. Parents or guardians who believe a minor has submitted information should contact us to request removal.

We may update this Privacy Policy periodically. Changes take effect when posted on this page. Continued use of the Website means you accept the updated terms.

If you have questions, concerns, or requests regarding your personal data, contact:

Email: help@cardame.com
Address: 1717 E Cary Street Richmond, VA 23223